If this is 2015 or 2014 install the Autodesk Licensing Hotfix.Verify you have Revit's service packs installed here is a list of all the Revit updates/service packs.If you can log into the website for A360 but still get the internet connection errors on the machine/software you will need to do the following: Here is instructions on logging a case with Autodesk: Submitting and Viewing Autodesk cases If you cannot log into your A360 or Autodesk Manage accounts then you will need to log a case directly with Autodesk to get your account fixed.
Make sure you are using the same login information every time you sign in. From your operating system desktop task tray sign into the A360.From within Revit sign into A360 by clicking on the "Render in Cloud" button on the View tab > Graphics Panel.Sign into A360 inside of Revit from the "Sign in" at the upper right side of the interface.Verify that you get the internet connection error when trying to sign into A360 from these locations: You will need to run a series of checks to verify it is not your login/account or your computer/settings. When trying to save or Render to A360 you get a message that you do not have an internet connection or "requested service not available" but you can open and access the internet.
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